All our smaller retail parcels are sent through
Australia Post by a system called eParcel Post.
Each parcel carries with it a
barcode, which is scanned during the delivery process so you can track exactly
where your parcel is.
Your items tracking number will be sent to you
after your purchase.
The parcel will be delivered to your door where you
will be required to sign for the parcel. If no one is home, a card will be left
advising which post office the parcel is left at and you can go and collect
Please allow 7 working days for Australia Post to deliver once
payment has been received.
Larger items are sent through Star Track. Tracking
information will be sent to you after your purchase.
FOR ITEMS SENT WITH STAR TRACK SOMEONE MUST BE
HOME TO SIGN AND ACCEPT GOODS OR A RE-DELIVERY FEE WILL BE PAYABLE BEFORE
RE-DELIVERY FROM DEPOT. GOODS WILL NOT BE LEFT WITHOUT A SIGNATURE.
PLEASE SPECIFY A BUSINESS ADDRESS WHEN POSSIBLE.
IT MAY BE EASIER
TO SPECIFY A FRIEND OR FAMILY MEMBER'S BUSINESS ADDRESS.
IT IS IMPORTANT WE
HAVE YOUR CONTACT PHONE # IN CASE WE NEED TO CONTACT YOU RE YOUR
PLEASE CONFIRM DELIVERY ADDRESS & PHONE
Please allow up to
10 working days for remote areas for Star Track to deliver once payment has been